Adult-member pilot · Carmel, NY

Your phone isyour member card.

Walk in, scan once, and confirm on the device already in your hand. No face database. No password to remember.

Your biometric never leaves your phone.
9:41

ALTORA MEMBER

Ready to check in?

Confirm with Face IDBiometric verification happens on this device
Private by design
Active member
Three simple moments

From front door to workout.

The experience is designed for a busy arrival window—fast, clear, and easy to recover if a member needs help.

01

Scan at the front desk

Point your phone at the rotating QR code on the ALTORA check-in tablet.

02

Confirm on your phone

Use Face ID, Touch ID, Android biometrics, or your device PIN.

03

You are checked in

ALTORA validates your active membership and records your arrival.

A different kind of face check-in

ALTORA never receives your face.

Face ID or your phone’s biometric unlocks a passkey stored by your device. ALTORA receives a signed proof, not a photo, faceprint, or fingerprint.

See exactly what is stored
Choice stays built in

Check in your way.

Always available

Front-desk tablet

Search your name or ask a coach for a quick check-in.

Later

Wallet card

Apple Wallet and Google Wallet card scanning stays on the roadmap.

Next

NFC keychain

A revocable ALTORA key fob with no member details stored on it.

Invitation only

Ready when you arrive.

Adult members receive a one-time enrollment link directly from ALTORA. Members under 18 continue with tablet or staff check-in.

Enroll this phone